Hello technical staff. I posted the question for a lock up problem I have on Dec 5th, 2008. I checked back to see if there has been any "support" response. My question is gone.
Not sure why but here is the question again.
I have been trying to figure out what has been happening with my CNP. I thought my CPU was being overloaded and my processor couldn't handle the application efficiently since it has been locking up. I have been wrestling with this since the leaving Seattle. While in Panama I had a tech check the computer. It has no problem handling the tasks. My OS is XP and is dedicated to strictly running CNP.
Symptoms. EVERY 45 seconds the program locks for approx 15 seconds. The computer isn't locking since I can move the mouse and continue to navigate within the computer, if I don't have the CNP screen up, and I can watch the applications and computer usage during the CNP lockup. I asked a programming friend about this and confirmed it is not my computer it is a "race" and the program keeps trying to resolve the info stream.
Problem: Besides the frustration of only being able to use the program 45 seconds out of every minute I now have a secondary problem. Since the "offline" timing is getting a bit longer my Simrad AP 25 autopilot is kicking out with a "no nav data" I do many overnighters in blue water and this is very distressing/dangerous. It has rendered my interface useless and I am now is thin waters within the Caribbean.
I have tried calling and holding, very long, but I'm doing this internationally and on my sat phone a 20 minute wait is excessive.
Can you please help?
I'm also having a lockup issue - but in my case the entire application locks up and I can't terminate it. It happens when I use the port troubleshooting feature to check to see exactly what NMEA sentences are being received on the serial port. It will sometimes (not always - very frustrating to troubleshoot) lock up, and the popup window will refuse to close, whether I use the cancel button, the window's close button, or even Windows' Tasklist or using taskkill from the command line. I either had to reboot, or use the Microsoft Process Explorer tool (psexec.exe) to kill chart.exe and its parent process (explorer.exe)...