About a year ago, I posted the above message here. It has since "fallen off" the list of active discussions, and I want to bring it forward again.
Why? Because I just got off the phone with a customer (and frequenter of this discussion forum) who, unknowingly, was taken advantage of a so-called "dealer" who installed the charts onto his computer, but never actually sold the charts to the customer. Instead he received a pirated, incomplete (and outdated) CD, instead of the suite of CDs that he was entitled to.
If you do not have "legit" CDs from us (with our printing on them), you (and Maptech) have been taken advantage of. We do not authorize "dealers" to install charts and software on vessels, without also providing the original chart and software CDs.
Please let us know if you have had this happen to you. We want to (and need to) go after these so-called "dealers" to put a stop to this illegal practice.
This is not a 'victimless' crime. Maptech needs sales revenue to survive. If you value your Maptech software and charts, and want us to continue to provide them in the future, this sort of piracy must stop. Really, I don't want to be looking for a new job :-)
In 2004, Maptech will require "registration" of all chart regions. As you can hopefully now understand, we must do this in order to survive. Registration will be available via phone and Internet, and we will allow "no questions asked" registrations on two unique machines. (Home computer and vessel computer, for example.) If you need to install/reinstall beyond that, or have a legitimate use for additional copies, you will need to call us for authorization.
An unfortunate side effect is that some 3rd party software vendors may not choose to support the new BSB4.0 format (dispite the fact that we provide a very easy 'SDK' to implement the new changes.) However, many have, or have plans to do so in early 2004.
While this solution will be inconvenient for all of us, the prospect of not having Maptech continue into 2004 would certainly be worse.
I thank you for reading this, and appreciate your understanding.
Sincerely,
-Ed Lecuyer
Manager, Quality Assurance and Technical Support
